Thomann customer service, packaging and delivery as usual is flawless. I've got a cornet Bb CR 600 G. wich is a very nice instrument with a good sound and intonation. only one thing that is a bit of a nuisance. the 3 th pump ring is welded a bit too far to be comfortably operated, particularly for those with small hands. another thing not really important is the case , which is definitely poor. A couple of years ago I purchased from Thomann a TR 200 tumpet Bb. At the time it cost :149 euros, very good instrument for the price and it came with a beautiful case. best regards.